Giỏ hàng

EXCHANGE POLICY

  • You can exchange goods within 02 days (customers buy at the store) and 04 days (customers buy online) from the date of purchase on the invoice.
  • Exchanges must be intact, not used, dirty, or not washed/bleached, with an attached price tag, and not cut or torn.
  • When exchanging goods, you bring/enclose the invoice and warranty card when purchasing the product.
  • Purchased products can only be exchanged once with existing products at the store.
  • If the purchased product costs more than the exchanged product, Jamlos will not issue a refund. Conversely, you need to compensate for the difference if the exchanged product has a higher price.
  • Exchanges are not applicable for promotional/discounted products.
  • There is no return policy for any Jamlos product.

For further questions, please contact our hotline 0899 899 767 or ask the staff directly at our stores.